Recent Posts

Halloween Fun

11/4/2021 (Permalink)

Just before Halloween, our team took over the warehouse for our annual pumpkin carving and decorating contest. It was a great afternoon filled with fun, food, and team building!

Congratulations to our 2021 winners!

First Place: Jodie Weippert

Second Place: Emily Wilkens

Third Place: Brian Yoakum

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About SERVPRO of Reisterstown 

SERVPRO of Reisterstown specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. SERVPRO of Reisterstown is locally owned and operated—so we live and work here, too and we are proud to be part of the Reisterstown community.

A Kitchen Fire

11/3/2021 (Permalink)

Not every home fire results in a major loss of the structure, but can still be terrifying and cause damage throughout the home.

Recently, we were called to a home after a cooking accident caused a kitchen fire. While cooking, the homeowner left the room to attend to another matter, lost track of time, and a fire broke out causing overhead microwave to melt and resulting in soot damage throughout the kitchen, living & dining rooms of home.

Our crew ensured that the microwave was unplugged to prevent further safety hazards. Then, we set up an air scrubber and cleaned the rooms and the contents, including the carpets. The homeowners were thrilled with the result and our team received perfect scores on our evaluation.

Employee Spotlight: November

11/3/2021 (Permalink)

Meet Brandy Fischer, our Sales & Marketing Manager!

Brandy joined the team at the beginning of September with a BS Degree from Stevenson University and a strong legal background. Brandy is extremely knowledgeable about all things SERVPRO and is excited to support the local community.

Is Your Fireplace Ready for Chilly Season?

10/24/2021 (Permalink)

The nights are getting cooler in Baltimore, the leaves are starting to fall and you can’t wait to curl up in front of the fireplace with a hot drink or glass of wine.

But first, do you know if your fireplace is ready to use? Keep your home and family safe and follow these steps to prevent a chimney fire.

  • Clean your chimney. You can tell if it’s time to clean it if the smoke is coming out of the stove and not drafting up through the chimney 
  • Use dry wood. If the wood is wet or not cured, it will not burn as hot and will smoke more. This can build up creosote in your chimney which can be dangerous. 
  • Do not overload your wood burning stove with wood. It can either burn too hot or get too much oxygen. This can cause the metal to warp or weaken.
  • Schedule an annual chimney inspection. Sometimes we can't see damage so an inspector can find out if there is a problem and fix it, remove creosote, debris, critters or nest. 
  • Install a chimney cap. This prevents debris and critters from getting in. It also prevents "back puffing" which is escaped smoke reentering the chimney and then your home. 

Questions about fire prevention or fire damage? We're here to help. Call us today - 410-242-7370

What Happens When We Find Lead in the Home?

9/30/2021 (Permalink)

Last month, our team was called to a home built in 1960 after a serious roof leak affected several areas of the home.

Our first order of business was to tarp the roof to prevent further water from entering the structure. Due to the extent of the damages, several walls and ceilings needed demolition.

We also performed a lead test before beginning the work because of the age of the home. It came back positive, so our team placed the areas we were working in under containment.

From there, our team was able to safely proceed with the mitigation and drying of the structure.

A Moldy Situation

9/24/2021 (Permalink)

We recently received a call from a homeowner who was dealing with mold in his home. The county sewer line had backed up into his basement and caused damages and mold growth.

Following our recommendation from the initial visit, the homeowner had an industrial hygienist come out to do testing. We were then able to follow the provided protocol and place the area under containment, set up air scrubbers and dehumidifiers, and do all needed demolition and HEPA cleaning.

After completion, the hygienist returned and did a clearance test to ensure the air quality was back to a safe level. As a result of our team's rigorous mitigation and cleaning, the home passed clearance on the first attempt.

Vandalism Damage Tips

9/3/2021 (Permalink)

Have you experienced an act of vandalism on your property? Follow these tips for the most effective remediation.

DO:

  • Hose or wash egg damage from building exterior as soon as possible.
  • Vacuum glass particles from carpets and upholstery.
  • Save containers which reveal the ingredients of spilled inks, cosmetics and paints.

DON’T:

  • Attempt to remove ink, paint or cosmetic stains.
  • Operate damaged lamps or appliances.
  • Discard furniture wood chips, broken pieces from porcelain, furniture or art objects.

And remember, you don't have to do it alone. SERVPRO of Reisterstown has the skills and experience to help you get your property back in shape. Call us: 410-242-7371. We're here to help.

Burst Pipe Causes Kitchen Damage

8/29/2021 (Permalink)

Water Damage jobs are our most frequent calls at SERVPRO of Reisterstown.

Our crews recently responded to a home where a pipe had burst under the kitchen sink. The water had affected the hardwood floors in the kitchen and dining room and had also seeped into the basement.

Because fast action is the key to a successful mitigation, we sent our estimator out that same afternoon to assess the damage and prepare an estimate for the homeowner.

Additionally, the power to the home had been shut off, so before work could begin, an electrician had to come out to restore it. Our crew was immediately onsite the next day to begin the work.

Employee Spotlight: August 2021

8/29/2021 (Permalink)

Brittany Wetzel

Office Manager

Brittany began her SERVPRO career with our franchise in 2017 as a Sales & Marketing Representative.

In 2019, she moved up to Job File Coordinator, working with customers and coordinating jobs with the crew.

Recently, she was promoted to Office Manager where she oversees our office staff and ensures all of our customers receive top notch service from their first call until their job is complete.

Harmful Waste and How to Handle It

8/12/2021 (Permalink)

Many times, the situations we encounter as professionals at SERVPRO of Reisterstown are caused by clean water. However, we are often called to clean up situations involving contaminated water or harmful waste.

What is Harmful Waste? Harmful Waste is encountered in situations involving anything from sewage, bloodborne pathogens, deceased humans or animals, bodily fluids, and more and should be treated with the utmost caution.

What should you do in the case of Harmful Waste?

DO:

  • Stay out of affected areas.
  • Call emergency service personnel if the situation is life-threatening.
  • Treat all bodily fluids as if they are contaminated.

DON’T:

  • Attempt cleanup of any kind.
  • Touch or handle items that might be contaminated with bodily fluids.

In any Harmful Waste situation, you should always call a professional, such as SERVPRO of Reisterstown, for advice and safe, proper cleanup.