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Hurricane Safety: Part 2

5/6/2022 (Permalink)

Atlantic Hurricane Season runs from June 1 - November 30. In anticipation of Hurricane Preparedness Week, we’re sharing safety information from FEMA and the National Weather Service to help you stay safe during a hurricane.

PART 2: STAY SAFE DURING THE STORM

Stay Informed

  • Listen for emergency information and alerts.
  • If told to evacuate by local officials, do so immediately.

Dealing with the Weather

  • Determine how best to protect yourself from high winds and flooding.
  • Take refuge in a designated storm shelter, or an interior room for high winds.
  • If trapped in a building by flooding, go to the highest level of the building. Do not climb into a closed attic. You may become trapped by rising flood water.
  • Do not walk, swim, or drive through flood waters. Turn Around. Don’t Drown! Just six inches of fast-moving water can knock you down, and one foot of moving water can sweep your vehicle away.
  • Stay off bridges over fast-moving water.

Personal Safety

  • If you must go to a community or group shelter remember to follow the latest guidelines from the Centers for Disease Control and Prevention (CDC) for protecting yourself and family from COVID-19.
  • Be prepared to take cleaning items with you like soap, hand sanitizer, disinfecting wipes, or general household cleaning supplies to disinfect surfaces you may need to touch regularly.
  • Maintain at least 6 feet between you and persons not part of your immediate family while at the shelter [by avoiding crowds or gathering in groups] as much as possible. 
  • Anyone over 2 years old should use a cloth face covering while at these facilities.
  • Only use generators outdoors and away from windows.

Hurricanes can cause serious damage to your home and property. If you experience water or storm damage, SERVPRO of Reisterstown is here to help: 410-242-7371.

Hurricane Safety: Part 1

5/5/2022 (Permalink)

Atlantic Hurricane Season runs from June 1 - November 30. As part of Hurricane Preparedness Week, we’re sharing safety information from FEMA and the National Weather Service to help you prepare.

According to ready.gov, “Hurricanes are dangerous and can cause major damage because of storm surge, wind damage, and flooding. They can happen along any U.S. coast or in any territory in the Atlantic or Pacific oceans. Storm surge is historically the leading cause of hurricane-related deaths in the United States.”

PART 1: PREPARE FOR A HURRICANE

Know your Hurricane Risk

Hurricanes are not just a coastal problem. Find out how rain, wind, water could happen where you live so you can start preparing now.

Make an Emergency Plan

Make sure everyone in your household knows and understands your hurricane plan. Discuss the latest Centers for Disease Control (CDC) guidance on Coronavirus (COVID-19) and how it may affect your hurricane planning. Don’t forget a plan for the office, kids’ daycare, and anywhere you frequent.

Gather Supplies

Have enough supplies for your household, include medication, disinfectant supplies, cloth face coveringspet supplies in your go bag or car trunk.

Those with Disabilities

If you or anyone in your household is an individual with a disability identify if you may need additional help during an emergency.

Know your Evacuation Zone

You may have to evacuate quickly due to a hurricane. Learn your evacuation routes, practice with household, pets, and identify where you will stay. 

Recognize Warnings and Alerts

Have several ways to receive alerts. Download the FEMA app and receive real-time alerts from the National Weather Service for up to five locations nationwide. Sign up for community alerts in your area and be aware of the Emergency Alert System (EAS) and Wireless Emergency Alert (WEA)- which requires no-sign up.

Review Important Documents

Make sure your insurance policies and personal documents like ID are up to date. Make copies and keep them in a secure password protected digital space.

Strengthen your Home

Declutter drains and gutters, bring in outside furniture, consider hurricane shutters.

Get Tech Ready

Keep your cell phone charged when you know a hurricane is in the forecast and purchase backup charging devices to power electronics.

Help your Neighborhood

Check with neighbors, senior adults, or those who may need additional help securing hurricane plans to see how you can be of assistance to others

Prepare your Business

Make sure your business has a continuity plan to continue operating when disaster strikes.

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Hurricanes can cause serious damage to your home and property. SERVPRO of Reisterstown has the skills and expertise to help. If you experience water or storm damage, call us: 410-242-7371.

Save the Date: CE Classes

4/26/2022 (Permalink)

On July 13, SERVPRO of Reisterstown will host 2 Continuing Education Courses for Insurance Professionals.

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COURSE #1: Property Fire Damage & Restoration

Time: 8:30am - 12:30 pm

Credits: 4

Description: This course has been specifically designed to teach and explain the special procedures used by professionals in mitigating and restoring fire damage claims for the insured. The purpose of the course is to provide attendees with a better understanding of the work performed by the mitigation vendor at fire damage work sites.

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COURSE #2: Mitigation Awareness & Response Seminar

Time: 1:30pm - 3:30 pm

Credits: 2

Description: This course is designed to assist you in understanding what to expect from a good restoration professional, by reviewing industry standards applicable toward water damage losses, fire and smoke damage losses, and deodorization practices.

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Location:

SERVPRO of Catonsville and Reisterstown

4030-C Benson Avenue

Baltimore, MD 21227

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To RSVP, please e-mail Brandy Fischer at BrandyF@SERVPRO1115.com or call at (410) 242-7370

100% attendance and photographic ID are required to receive CE credit for this course

Flood Watch vs. Flood Warning

4/21/2022 (Permalink)

According to the National Weather Service, floods can occur almost any time of the year. When flooding conditions are possible, the NWS issues notifications to the public. Below is a breakdown of each type of alert:

Flood Watch (Be Prepared): A Flood Watch is issued when conditions are favorable for a specific hazardous weather event to occur. A Flood Watch is issued when conditions are favorable for flooding. It does not mean flooding will occur, but it is possible.

Flood Advisory (Be Aware): A Flood Advisory is issued when a specific weather event that is forecast to occur may become a nuisance. A Flood Advisory is issued when flooding is not expected to be bad enough to issue a warning. However, it may cause significant inconvenience, and if caution is not exercised, it could lead to situations that may threaten life and/or property.

Flood Warning (Take Action!): A Flood Warning is issued when the hazardous weather event is imminent or already happening. A Flood Warning is issued when flooding is imminent or occurring.

Flash Flood Warning (Take Action!): A Flash Flood Warning is issued when a flash flood is imminent or occurring. If you are in a flood prone area move immediately to high ground. A flash flood is a sudden violent flood that can take from minutes to hours to develop. It is even possible to experience a flash flood in areas not immediately receiving rain.

Strong rains and flooding can cause serious damage to your home and property. If you experience water damage, call us. We’re here to help: 410-242-7371.

About SERVPRO of Reisterstown  

SERVPRO of Reisterstown specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. SERVPRO of Reisterstown is locally owned and operated—so we live and work here, too and we are proud to be part of the Reisterstown community.

Severe Thunderstorms - Watch vs. Warning

4/21/2022 (Permalink)

When a severe thunderstorm is imminent, the National Weather Service issues two types of alerts to the public: Watches and Warnings.

What's the difference?

Severe Thunderstorm Watch: Be Prepared! 

Severe thunderstorms are possible in and near the watch area. Stay informed and be ready to act if a severe thunderstorm warning is issued. The watch area is typically large, covering numerous counties or even states.

Severe Thunderstorm Warning: Take Action! 

Severe weather has been reported by spotters or indicated by radar. Warnings indicate imminent danger to life and property. Take shelter in a substantial building. Get out of mobile homes that can blow over in high winds. Warnings typically encompass a much smaller area (around the size of a city or small county) that may be impacted by a large hail or damaging wind identified by an NWS forecaster on radar or by a trained spotter/law enforcement who is watching the storm.

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Severe storms can cause serious damage to your home and property. If you experience damage related to wind or water from a severe thunderstorm call us, we’re here to help: 410-242-7370.

About SERVPRO of Reisterstown  

SERVPRO of Reisterstown specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. SERVPRO of Reisterstown is locally owned and operated—so we live and work here, too and we are proud to be part of the Reisterstown community.

Biohazard Cleanup

3/27/2022 (Permalink)

Over the years, SERVPRO of Reisterstown has been called to work on many different jobs that would be considered Biohazard Cleanup. But what exactly is does that mean?

A biohazard situation occurs when exposure to biological and chemical contaminants can pose serious health consequences. This can be anything from sewage backups or animal waste to crime scene or homicide.

A very common situation is a sewage backup. Sewage backups and dark water intrusions are more than nasty, smelly deposits – these damages also introduce harmful microorganisms into a structure. In this situation, our trained technicians remove the sewage, contaminants, and moisture, and help ensure the structure is properly cleaned, disinfected, and deodorized.

One of the most devastating and emotional situations that requires cleanup is a trauma scene. Our technicians follow OSHA and EPA protocols to help transform an unsafe environment back into a clean, safe home or business. Their first focus is always safety, since crime or accident scenes may involve bloodborne pathogens, harmful chemicals, and other dangers. Additionally, our professionals will always treat your property and the people involved with the greatest empathy and respect in the face of trying circumstances.

Most recently, our most prevalent biohazard cleanup situation has been cleaning homes and businesses after a positive case of Covid-19. Coronavirus, a viral pathogen, is another type of biohazard and our technicians have completed our specialized viral pathogen-cleaning program.

Other biohazard situations we’ve encountered are hoarding scenes, accident cleanup, animal waste or remains, and chemical spills.

Biohazards may occur in homes, businesses, public spaces, and even cars. These situations are never easy, but we’re here to help.Equipped with the necessary safety apparatus and cleaning products, our technicians help transform any unsafe environments back into clean, safe spaces.

Meet The Team: Shane Brenner

3/27/2022 (Permalink)

Next on get to know our team!

Meet Shane Brenner, one of our crew members and the owners' son. 

Favorite Color: Blue

Favorite Season: Summer

Favorite Sports Team: Steelers

Favorite Food: Chicken

Favorite Holiday: 4th of July

Pets: 3 dogs and 1 cat

Hometown: Bel Air, MD

First Car: Jeep Wrangler

Dream Vacation: Anywhere on a beach

Go-to Karaoke Song: Lil Bit by Nelly & Florida Georgia Line 

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About SERVPRO of Reisterstown  

SERVPRO of Reisterstown specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. SERVPRO of Reisterstown is locally owned and operated—so we live and work here, too and we are proud to be part of the Reisterstown community.

Water Damage Restoration

3/20/2022 (Permalink)

SERVPRO of Reisterstown provides 24-hour fire and water damage restoration service to Reisterstown and the surrounding communities.

Our professional restoration specialists are available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Reisterstown has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What To Expect When You Call Us

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

Since each water damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your water-damaged property.  We will also treat your family with empathy and respect and your property with care.

Have you experienced a flood or water damage situation? We’re here to help. Call us: 410-242-7371.

You Had a Fire - What Happens Next?

2/20/2022 (Permalink)

The following checklist serves as a quick reference and guide to follow after a fire in your home.

  1. Check with the fire department to make sure your residence is safe to enter. Be watchful of any structural damage caused by the fire
  2. The fire department should see that utilities are either safe to use or are disconnected before they leave the site.  DO NOT attempt to reconnect utilities yourself.
  3. Contact your local disaster relief service, such as The Red Cross, if you need temporary housing, food and medicines.
  4. If you are insured, contact your insurance company for detailed instructions on protecting the property, conducting inventory and contacting fire damage restoration companies. (SERVPRO of Catonsville is approved by all insurance companies.) 
  5. Conduct an inventory of damaged property and items. Do not throw away any damaged goods until after an inventory is made. Try to locate valuable documents and records-deed to home, car, bank information, birth certificates, etc. 
  6. Begin saving receipts for any money you spend related to fire loss. The receipts may be needed later by the insurance company and for verifying losses claimed on income tax
  7. Notify your mortgage company of the fire.

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  At SERVPRO of Reisterstown, we have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage? Call Us Today – 410-242-7371

Storm Damage Restoration

2/20/2022 (Permalink)

SERVPRO of Reisterstown specializes in storm damage restoration. Our crews are highly-trained and we use specialized equipment to restore your property to its pre-storm condition.

Why choose SERVPRO of Reisterstown to help with your storm damage needs?

1. Faster Response

Since we are locally owned and operated, we can respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

2. Top Resources to Handle Floods and Storms

When a major storm event impacts Catonsville we can scale our resources to handle a large storm or flooding disaster. We have access to equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today 410-242-7370

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About SERVPRO of Reisterstown

SERVPRO of Reisterstown specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. SERVPRO of Reisterstown is locally owned and operated—so we live and work here, too and we are proud to be part of the Reisterstown community.